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The app gets stuck on the loading screen, shows a black screen, or crashes immediately upon opening

This is an issue related to the database that happens in rare cases.If you have an Android device, we encourage you to trying to clear…

How to cancel a Premium subscription

To cancel your Premium subscription, you need to follow the steps directly on your device. This process must be done manually on both Apple and…

Special Rewards Program

What is the Special Rewards Program? The Special Rewards Program is a system that rewards you for inviting new users to sign up for our…

How can I recover my password?

If you have problems logging in or cannot remember your password, you can request it on the login screen. You will have to enter the…

How to report an abusive user

By accessing the proposals section on incoming or sent exchanges, you can report a user who did not honor the exchange proposal. For example, on…

Is it possible to remove a friend from the list?

By going to the friends section and pressing the edit icon at the top right, it is possible to edit the list by removing users.…

Is it possible to change usernames?

At the moment it is not possible to change usernames within Sticker Master

I want to delete my account

If playing as a guest, game progress cannot be saved if the application is uninstalled. Therefore, the account cannot be recovered/deleted. In addition to safeguarding…

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