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Known issues

I can’t collect the spins

If you click on the button to redeem the spins, the Coin Master app opens, but the redemption cannot be completed: 1. Close Coin Master…

Friend link has expired!

If you see the message Friend link has expired!, this may happen for one of the following reasons: The link expired after a few hours…

When I try to add a friend on Coin Master or redeem a reward, I get redirected to the App Store

We are aware of this malfunction that causes some users to be redirected to the Apple Store; it occurs in rare cases and for reasons…

The app gets stuck on the loading screen, shows a black screen, or crashes immediately upon opening

This is an issue related to the database that happens in rare cases.If you have an Android device, we encourage you to trying to clear…

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